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Pool Safety Certificate

Servicing Cairns To Townsville, Western QLD To Mt Isa & Torres Strait

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Book your Pool Safety Certificate inspection

When it comes to putting in a swimming pool or spa there are many regulations that need to be met in Queensland. We understand this can be overwhelming, but our certifiers are here to help.

We often suggest coming into the office to meet with a certifier to go through the type of swimming pool or spa you would like to build and where you would like to put it on your property. We can also assist you with the paperwork required to start an application.

If you prefer not to come into the office due to work schedules or distance, we can still assist you over email.

Our pool fence inspections service areas

Cairns, Cairns northern beaches, Port Douglas, Atherton Tablelands, Gordonvale, Babinda, Innisfail and Mission Beach.

Please don’t hesitate to contact ACA if you require a pool safety certificate for a location outside of the areas listed. Find out more by giving us a call or filling out our contact form.

Our Process

Book Your Appointment Online or by Phone
One of our team members will contact you with an appointment time for your pool fence safety inspection to obtain your Pool Safety Certificate.

Our QBCC Licensed Pool Safety Inspector will Come to You
One of our experienced pool safety inspectors will come to your premises and complete a pool fence inspection. We will advise you if there are any necessary changes needed to make your pool fence compliant so they can be fixed and you can be issued a Pool Safety Certificate (Form 23).

You’re Issued with a Pool Safety Certificate
Once your pool is fully compliant, we will issue you with a Pool Safety Certificate (Form 23).

Choose the right building approval company

Regardless of the size or complexity of your residential project, our team of highly skilled certifiers will help you every step of the way from concept to approval.

  • Knowledgable staff who offer clear, consistent and definitive advice
  • We hold ourselves accountable for any advice and work we carry out.
  • We understand every client is unique so we always provide a customised service to meet your needs.
  • Prompt & reliable service
  • Great communication with our clients
  • Cost effective – We offer competitive rates compared to other certifiers
  • Skilled & innovative problem solvers – Our team offer fresh ideas and solutions to solve any obstacles that may arise

Eight Common Faults to the Safety of Your Pool

  • Your pool resuscitation sign won’t last forever, therefore, they need regular checks to ensure they are in good physical condition. The sign also needs to be the most current resuscitation sign, it will need to face in towards the pool area so you can see it while in the pool. We often find they are placed in an area obscured from view.
  • Objects placed within the pool area or adjacent to pool fencing on the exterior can compromise pool fencing safety. Any object such as trees and air conditioning units can be used to climb or assist in climbing pool fences. So, ensure that you keep at least a one-metre buffer on the exterior of your swimming pool fence and 300mm on the interior of your swimming pool fence.
  • The distance between vertical members is greater than 100mm.
  • Distances below bottom railings are greater than 100mm, particularly over sloping ground.
  • There is less than 900mm between climbable horizontal components in fencing.
  • Fence height is below 1200mm. Garden beds are the most common cause of this fault.
  • The neighbour’s fence has fence rails which can be climbed.
  • Look after your pool gate, both the hinges and the latch mechanism require regular maintenance. Pool fences must be self-closing or latching.
  • Unfortunately, failure to look after these valuable pieces of hardware will result in the gate not functioning correctly and potentially being left ajar.

Frequently Asked Questions

What if I want to sell or lease a dwelling with a pool within the five year period?

You must have your pool inspected and obtain a compliance certificate. This compliance certificate is valid for two years (sold or leased as many times as you like within that two year period).

Do I need to get an inspection done every time I lease or sell my dwelling?

No, a certificate will last for two years for a private pool (dwellings and residential unit complexes) and one year for a shared pool (short term accommodation, hotels, motels, backpackers or hostels). The property can be sold or leased as many times as you like in that period and the certificate will remain valid.

How long do I have to rectify my pool once a non-compliance notice has been issued?

The pool owner has a period of three months to rectify the pool fencing once the pool safety inspector has issued a non-conformity notice.

What happens if I do not rectify my pool within the three month period?

The pool safety inspector must notify the local government within five business days after the expiration of the three month period that the pool fence is non-compliant and give the local government a copy of the non-conformity notice.

I have just had a pool built, inspected and a Form 17 issued, does this make my pool fence compliant under the new regulations?

If your Form 17 is dated prior to 1st December 2010, then your form 17 does not qualify as a compliance certificate. This means your pool fencing will need to be inspected prior to sale or lease of the property or within five years, whichever comes first. If your Form 17 is dated after the 1st December 2010 then it can be uploaded to the Pool Safety Council website to obtain the compliance certificate. This compliance certificate is valid for two years for a private pool (including residential unit complex) and one year for a shared pool (short term accommodation, hotels, motels, backpackers or hostels).

When do I get a copy of my certificate?

A pool safety inspector can only issue a certificate when they have placed the certificate details onto the pool safety register. Pool owners and others, such as real estate agents and solicitors, will be able to search the register. Pool safety inspectors have two business days after the inspection to give the pool owner a pool safety certificate.

How do I know if my pool is on the Pool Safety Register?

Pool owners should check the register after 28 February 2011 to ensure their pool has been registered. If your pool is not on the register after this date, then you have until 4th May 2011 to register your pool. Penalties of up to $2,000 will apply after this time. The Pool Safety Register search function can be found at this address


Thank you All Construction Approvals. Great service organising and coordinating and inspecting my project. You made it so easy. Would highly recommend all your helpful staff.

Suzan Quigg

Helpful when I needed guidance with my carport project and super quick when it came to approve it. Their fees also favourable, compared to competition. Very satisfied.

Joao Filipe Castro Santos

I have worked with ACApprovals professionally on a number of building projects for close to 10 years. ACA have always provided competitive fees, prompt/fair assessments, delivered information clearly to the design and construction team for smooth delivery of projects.

Paul Malone

The team a ACA are always helpful. no question is silly and the advice given is honest and accurate regardless of if its retrospective works or for the future. If you are not sure on the requirements pick up your phone and talk to a friendly building certifier.

Mark Leitner

All Construction Approvals provided excellent service following up on the paperwork and inspecting the building to confirm the renovation was completed in accordance with the Cairns Council's standards. Thanks Kim, Ethan and the ACA team.

Steve Willis

Every process runs smoothly and is dealt with in a highly professional manner. Even quick advice over the phone never seems to be too much of a hassle and is highly appreciated!

TinaCardinal Roofing and Sheds

I would not go to anyone else for the professional high level of service you firm provides. Your staff are highly efficient and knowledgeable and go out of their way to provide excellent service. Well done to all of you and don't change anything it all works well.

Terry PlosPlos Constructions Pty Ltd

About All Construction Approvals

All Construction Approvals (ACA) is a privately owned company formed in 2001 by Harald Weber. ACA was created in response to market demand for a personalised, reliable and consistent service in relation to building certification and consultancy work.

Our goal is to provide the highest level of professional service in building regulation and control. We offer innovative, cost effective, quality outcomes to ensure building compliance and project success.

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Call 07 4054 4588